The compassion game

On the first Wednesday of every month, people from around Williamsburg come to see me, and I give them money. Sometimes it is money to help with rent, sometimes a few nights in a motel, sometimes making a dent in a power or water bill. Sometimes it is money for prescriptions or gas. I'm the one at church whose job it is to hear these needs and decide whether and how much help is appropriate.

I've written and talked a lot at church about how hard this part of my job is. I never know whether I'm being stingy or gullible and mostly end up feeling both at the same time. I see a lot of the same people from month to month and am acutely aware of how little difference this money actually makes, at least most of the time, and how powerless the church and I are to actually make that difference. Sometimes I think--though most of the people I see would probably disagree--that the most important part of this job is the fact that it makes and allows me to listen to people. I hear stories from parts of the community that I don't hear on Sunday mornings or evening Bible studies. And I get to put a face to the fact that the church cares about helping its neighbors, whether or not we can do much.

Every once in a while I meet someone who thinks that, too. They will thank me not only for the check I hand them but also for listening to them. "I've been everywhere," they've said, "and no one else has listened to me." I feel good when people tell me this. It makes me feel like what I am doing is ministry. It makes me feel like I have succeeded in treating my neighbor with dignity, as a child of God. Sometimes it also makes me selfishly feel like we're doing better at that here than whatever other church they were at last.

But I know also that it probably works the other way around. When the budget has run out for the month, when someone's come back for the third month in a row and I have to tell them no, when I have to tell them no for any reason, I'm sure they must find another church, and another pastor to sit down with, and they must sometimes say, "Thank you for listening to me. I've been everywhere, and no one else has listened to me." And by no one else, they will mean me. Maybe what they mean is I didn't give them what they wanted. But maybe they really mean that I somehow failed to see them in the process, too. From the point of view of someone in need, those two things must blend together.

Ministry is so imperfect. I remind myself of Bonhoeffer's view of ethics, how not to do anything for fear of sinning is really the worst sin of all. I hope in the end, I've listened to more people than I haven't. And I hope that when I haven't, someone else will have--money or no money--at the church down the street or somewhere else in this community.